Access to support before a crisis

SCIE: Adult Safeguarding: sharing information

SCIE’s Adult safeguarding: sharing information guide aims to support implementation of the adult safeguarding aspects of the Care Act 2014.

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Big White Wall

Safe, 24/7 digital support for mental health and wellbeing issues. Clinically moderated at all times.

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Access to care – NHS Mental Health Apps Library

NHS England has launched a ground breaking initiative to improve access to psychological therapies by unveiling the first ever directory of NHS-endorsed digital mental health services.

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HMIC: The welfare of vulnerable people in police custody (March 2015)

HMIC has published a report on the welfare of vulnerable people in police custody, following a thematic inspection commissioned by the Home Secretary. HMIC was asked to look specifically at the treatment of children, people who were mentally unwell and people from black and minority ethnic backgrounds.

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Henry Ford Health System: Depression Care Program Eliminates Suicide

A unique program in Detroit for patients with depression has resulted in two and a half years without a single suicide from Henry Ford's patient population.

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Lambeth Peer-led out of hour telephone support service

Solidarity in a Crisis provides out of hours support to people experiencing acute mental health issues.

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South West Regional Suicide Reduction Collaborative: Project Zero

The South West Regional Suicide Reduction Collaborative's 'Project Zero' aims to reduce suicides in the region to zero by 2018.

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Connecting with People: Staying Safe if you’re not sure life’s worth living

This new resource, from Connecting with People, has been written to support anyone in distress and feeling suicidal.

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Suicide Mitigation in Primary Care Fact Sheet

Fact sheet produced on behalf of the RCGP/RCPsych Primary Care Mental Health Forum.

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Hospital Episode Statistics and Mental Health minimum data set – April 2014

This is the latest monthly (April 2014) statistical publication in relation to the linked HES (Hospital Episode Statistics) and MHMDS (Mental Health Minimum Data Set) data.

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The Manchester Fire and Mental Health Liaison Project

This project was a collaboration between Manchester Mental Health and Social Care Trust (MMHSCT) and Greater Manchester Fire and Rescue Service (GMFRS) to explore and address the high percentage of people who died from fire and were known to mental health services in Manchester.

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Tele triage suicide prevention measure

What can be learnt from domestic & international tele-triage models to assist NHS 111 London in the development of best practice for mental health callers in crisis

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Information Sharing and Police Training On Vulnerable People in London

“Since the Metropolitan Police Service (MPS) introduced the recording of vulnerable adult information in April 2013, there have been in excess of 20,000 reports, which show that there has been an unmet demand for a mechanism to record information on vulnerable adults” – Metropolitan Police Detective Inspector, Mental Health Team.

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Commissioning to allow earlier intervention and responsive crisis services

The National Confidential Inquiry into Suicide and Homicide by People with Mental Illness

Annual Report of the Centre for Mental Health and Safety, University of Manchester, July 2015.

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HMFA: Medicine for Managers and Mental Health

An introduction to mental health services for finance managers.

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Consultation on CAAPC Interim Report open until 1 September 2015

The Commission has asked for feedback on the Interim Report by Tuesday 1 September 2015.

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Good Practice: Sandwell’s People’s Parliament and Changing Our Lives

52 Experts by Experience with lived experience of mental health crisis have been supported to develop the local Crisis Care Concordat action plan for Sandwell.

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The CORE Study

The CORE Study is a research programme funded by the National Institute for Health Research. The purpose is to test a 39-item fidelity measure, developed by the CORE research team at UCL, which assesses how far CRT services are achieving a model of good practice.

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Mental Health Task Force: Mental Health 5 Year Forward View Survey

Mind and Rethink Mental Illness want to hear what you believe are the main priority outcomes for mental health services for the next five years. They have set up the Mental Health 5 Year Forward View Survey and will be using the responses to help shape the work of NHS England’s Mental Health Taskforce.

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Mental Health Task Force: A five year strategy for mental health: Terms of Reference

The Mental Health Taskforce is responsible for creating and publishing a new five-year all age national strategy for mental health to 2020.

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NHS England Business Plan 2015 – 2016

The NHS England business plan sets out how NHS England will support commissioning and drive improvements in patient outcomes.

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Commissioning for Value: Reducing the Number of High Intensity Users of Unscheduled Services

A new Right Care casebook shows how NHS Blackpool and NHS Fylde and Wyre CCGs addressed the issue of high-intensity users to reduce the burden on unscheduled care services.

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NHS England: Commissioning for Quality and Innovation (CQUIN) Guidance for 2015/16

This guidance sets out the CQUIN scheme for 2015/16, to be offered by NHS commissioners to providers of healthcare services under the NHS Standard Contract.

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£75,000 charitable grant to fund national review to assess needs for veterans’ mental health (February 2015)

The NHS is set to benefit from a charitable grant from the Forces in Mind Trust to fund a national review of Health Needs Assessments for veterans’ mental health and other health related needs.

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Department of Health: Suicide prevention: second annual report (February 2015)

The second annual report sets out what local areas can do to prevent suicide and save lives.

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Commissioning mental health services for vulnerable adult migrants: Guidance for commissioners (2014)

Updated guidance by Dr Pauline Lane, Reader in Mental Health, Department of Primary and Public Health, Anglia Ruskin University and Professor Rachel Tribe, School of Psychology, University of East London.

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PHE publishes report on substance misuse treatment for young people (January 2015)

The latest statistics on specialist substance misuse treatment for young people in England during 2013 to 2014.

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Public Health England: Mental health: needs of gang-affiliated young people (2015)

A briefing produced as part of the Ending Gang and Youth Violence programme

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Mental Health Foundation: Right Here: how to promote youth-friendly mental health and wellbeing services

This ‘How to’ guide is one of a series of guides designed to bring together learning from the five-year Right Here programme to support the mental wellbeing of young people aged 16–25.

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NHS England: New commissioning tools published for transitions from Child and Adolescent Mental Health Services (CAMHS) (2105)

Two new resources to support commissioning effective transitional mental health services for young people.

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NICE Shared Learning Awards 2015

NICE is now accepting entries for the 2015 Shared Learning Awards which recognise and reward examples of how NICE guidance and standards have been put into practice.

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National Voices: No Assumptions, A narrative for personalised, coordinated care and support in mental health

This document describes some critical outcomes and success factors in the care, support and treatment of people who use mental health services, from their perspective.

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Preventing Suicide in England: A cross-government strategy to save lives (DH 2012)

This document sets out the national all-age suicide prevention strategy for England.

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NHS England, The Forward View Into Action: Planning for 2015/16

NHS England's planning guidance document published in December 2014.

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Metropolitan Police Service Commitments to the Mental Health Crisis Concordat in London

The MPS is working towards ten commitments which can be used in local declarations and action plans across London.

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ADASS: Better Care Technology Survey 2014

This survey undertaken by the Association of Directors of Adult Social Services (ADASS) considered the range and extent of technology applications within commissioned care services and sought to establish the development needs going forward.

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NHS 111 Learning and Development Phase 2 – Call for Proposal

This document sets out the process and timescales for organisations and their commissioners to submit proposals for phase 2. The closing date for proposals is Friday, 28 November 2014.

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NHS London Strategic Clinical Networks: London mental health crisis commissioning standards

The Mental Health Strategic Clinical Network has produced a set of standards and recommendations for commissioning mental health crisis services across London.

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Care Quality Commission Thematic review of mental health crisis care: initial data review

The analysis draws information collected from providers and other key organisations, together with data collected by CQC from people who use local services and organisations that support them, to show a picture of mental health crisis care by local authority area.

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Royal College of Psychiatrists Manifesto: Making parity a reality

The Royal College of Psychiatrists Manifesto, Making parity a reality: Six asks for the next government to improve the nation’s mental health.

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CQUIN: Commissioning for Quality and Innovation in NHS Commissioning

CQUIN stands for 'Commissioning for Quality and Innovation' in NHS commissioning. The CQUIN payment framework enables commissioners to reward excellence, by linking a proportion of English healthcare providers' income to the achievement of local quality improvement goals.

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Strengthening Mental Health Commissioning in Primary Care: Practical solutions and learning from experience

This report is intended to provoke and support clinical commissioners to champion effective primary care mental health services. The guide is written specifically for mental health commissioners and practitioners and could be a useful resource for other commissioners and providers too.

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Resource: BMA Board of Science – Achieving Parity of Outcomes

Download the BMA Board of Science's report: 'Recognising the importance of physical health in mental health and intellectual disability - Achieving parity of outcomes.'

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Good Practice Template

Download and use this good practice form to tell us about what you are doing locally to design and deliver a service / group / initiative for people living with mental health problems.

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General

The Mayor of London’s Care and Support Specialised Housing Fund (CASSH) Phase 2

The Funding prospectus for phase 2 was launched on 24th March 2015. Bids have to be submitted before noon on 30th June 2015.

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DH Care and Support Specialised Housing (CASSH) fund Phase 2

Specialist housing developers and providers are being invited to bid for a share of an additional fund of up to £155 million to develop accommodation for adults who need support in order to live independently, be it due to old age or disability. This phase of the CASSH fund will prioritise applications for housing for people with learning disabilities or mental health issues.

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Mental Health Services: Children: Written question (16 December 2014)

To ask the Secretary of State for Health, how much was spent in (a) cash and (b) real terms on child and adolescent mental health services per young person in England in each of the last five years.

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Basics of Improvement Methodology

This paper is intended to provide an introduction to the ‘Improvement Model’ which is central to all change management programmes.

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Innovative mental health sanctuary to open in Bristol

Bristol Clinical Commissioning Group has awarded a contract for the first sanctuary in the city where people can go who are experiencing severe emotional distress.

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Example of DRAFT Due Regard Statement

A draft Due Regard Statement created by the Mental Health Crisis Task & Finish Group & key stakeholders in Gloucestershire.

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Quality of care and treatment in a crisis

Safely home: What happens when people leave hospital and care settings?

Healthwatch England Special inquiry findings, July 2015

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Race Equality Foundation: Mental health crisis review – experiences of black and minority ethnic communities

The Race Equality Foundation conducted a series of interviews and focus groups with black and minority ethnic people who had experience of crisis care.

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The Sanctuary Manchester

Independent report on The Sanctuary in Manchester prepared by Dr Judith Gellatly from the University of Manchester.

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Calderdale and Huddersfield NHS Trust: Inter-Agency Information Sharing Protocol

The protocol for the Health Informatics Service run by Calderdale and Huddersfield NHS Trust.

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NHS England: A toolkit to support NHS commissioners to reduce poor experience of in-patient Care (March 2015)

This toolkit has been developed to support NHS commissioners to work collaboratively with patients, carers and NHS provider organisations to reduce poor experiences of in-patient care.

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NHS England: Model Specification for Transitions from Child and Adolescent Mental Health Services (January 2015)

NHS England has published a new resource to support commissioning effective mental health services for young people.

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EHRC: Preventing Deaths in Detention of Adults with Mental Health Conditions (2015)

The EHRC enquiry looked at non-natural deaths of adults with mental health conditions in detention in England and Wales, focussing on prisons, police custody and psychiatric hospitals.

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Launch of the Independent Commission to Review the Provision of Acute Inpatient Psychiatric Care for Adults in England, Wales and Northern Ireland

The Commission's call for evidence will be open until 18 March 2015. It would like to hear from individuals and organisations with knowledge and experience of acute psychiatric care for adults in England, Wales or Northern Ireland.

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Care Quality Commission: Monitoring the Mental Health Act in 2013/14

Under the MHA 1983, the CQC has a duty to monitor how services in England exercise their duties in relation to patients who are detained in hospital or subject to community treatment orders or guardianship.

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Eight pilots to lead innovation in children’s mental health

Eight pilot schemes set to lead the way in innovating change to services for children and young people with mental health issues have scooped a share of a £500k fund.

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Care Quality Commission Intelligent monitoring: trusts that provide mental health services

Intelligent monitoring guides CQC inspections, helping them to decide when, where and what to inspect.

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North of England Crisis Project: Classification and Standard Setting for Clinical Interventions in Mental Health Crisis Resolution and Home Treatment

The North of England Crisis Project is a service improvement initiative commissioned by the North of England Strategic Clinical Network for Mental Health and Neuro-Disabilities.

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Suicide Crisis: Innovative Crisis Care

Suicide Crisis is a survivor-led, user-led charity that runs the first Suicide Crisis Centre in the country.

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Meeting the Challenge – Making a Difference

Download this new practitioner guide offering information, advice and guidance for those working with people with personality difficulties in community settings.

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Lambeth collaborative Mental Health workshop outputs

Supporting people in crisis in A&E: Lambeth Living Well Collaborative

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Leeds Survivor Lead Crisis Service

LSLCS is an innovative and multi award winning charity. They provide services to people in acute mental health crisis, which are alternatives to hospital admission or statutory services.

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Getting it right for children & young people (including those transitioning into adult services): a report on CQC’s new approach to inspection

The CQC has published a report on the inspection of hospital services for children and young people.

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BMA: Confidentiality and disclosure of health information tool kit

The purpose of this tool kit is to identify the key factors which need to be taken into account when decisions about confidentiality and disclosure are made.

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Child and Adolescent Mental Health Services (CAMHS) Tier 4 Report

This is the Report for the Specialised Commissioning Oversight Group who in September 2013 commissioned an urgent stocktake of CAMHS Tier 4 inpatient services.

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The Bradley report five years on: An independent review of progress to date and priorities for further development

The Bradley Commission is an independent review set up by Centre for Mental Health examining the progress made in the five years since the publication of the Bradley Report (DH, 2009a).

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Resource: Mental Health Crisis Pathway Analysis

Download the NHS Benchmarking Network's Mental Health Crisis Pathway Analysis.

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Resource: British Journal of Psychiatry Articles

Download the British Journal of Psychiatry's articles on alternatives to standard in-patient care in England.

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Recovery and staying well

National Debtline

National Debtline is a free, independent and confidential debt advice service run by the charity Money Advice Trust.

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Urgent and emergency access to care

Sections 135 and 136: Running a health-based place of safety in Gloucestershire (June 2015)

This research article assesses the impact of the Maxwell Centre, a health-based place of safety adjacent to a psychiatric hospital, which was opened in Gloucestershire in February 2009.

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First Response in Bradford

The First Response service offers support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis.

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NHS: Help us shape the future strategy for the NHS Directory of Services (DoS) to support users across the whole urgent care system

Details of engagement workshops in February and March to listen to stakeholder views and needs, to understand how we can open up and improve the Directory of Services.

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Care UK Urgent and Important: The Future for urgent care in a 24/7 NHS

The Urgent Care Commission recommendations for service-wide improvements.

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Safety in Mind training film

A film which demonstrates how police, ambulance and hospital staff should work together in mental health emergencies has been launched by South London and Maudsley NHS Foundation Trust, the Metropolitan Police and the London Ambulance Service.

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Central and NW London NHS Foundation Trust: Liaison Psychiatry Service video

An animated video from Central and North West London NHS Foundation Trust explaining the role of liaison psychiatry and how a specialist department can help in all hospitals.

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Guidance to Liaison Psychiatry Services

This guidance, commissioned by the Strategic Clinical Network for Mental Health, Dementia and Neurological Conditions South West, provides advice on commissioning liaison psychiatry services, specifying minimum and optimum service specifications, costs and quality outcome measures.

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Operation Serenity: pilot project with Southern Health NHS Foundation Trust and Hampshire Constabulary

Operation Serenity is an innovative pilot project in Hampshire to improve the response from police and mental health services for people in mental health crisis.

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North West London’s Urgent Care Assessment & Care Pathway Redesign

Excellent, integrated mental health services to improve mental and physical health, secured through collaboration and determination to do the best for the population of North West London

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Resource: NHS England – Urgent and Emergency Care Review End of Phase 1 Report

Download NHS England's Urgent and Emergency Care Review End of Phase 1 Report.

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An Ambulance Service and Police Conveyancing Policy in the North West

“The policy has brought clarity to a very complex area of service. It has dispelled a few myths and unrealistic expectations held between agencies and placed the vulnerable person at the centre of day to day responses to mental ill health” – Greater Manchester Police

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Liaison psychiatry at Department of Psychological Medicine, Hull Royal Infirmary

The A&E mental health liaison team operates seven days a week from 8am until 10pm. It is a multidisciplinary team which includes a range of professionals who focus on people who deliberately self-harm and/or who have mental health problems within the acute care pathway.

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The Dedicated 136 Number in Lincolnshire

“Our central number for police has helped reduce the waiting time for people in crisis who need urgent health interventions” – Lincolnshire Partnership Foundation Trust.

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Street triage pilots

The Department of Health is funding pilot schemes, managed by nine police forces, in partnership with local NHS organisations. Some other forces already have schemes in operation, including Leicestershire Police.

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A new vision for Urgent Mental Health Care in North West London

Shaping Healthier Lives is North West London’s mental health transformation strategy, 2012–15. It involves collaborative work between eight clinical commissioning groups and two mental health trusts.

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