Crisis Care Concordat: Moving Forward

In 2014 Mind was tasked with overseeing and administering the implementation of the Crisis Care Concordat.

In the past two years, thanks to the support and commitment of everyone involved, the Concordat has gone from strength to strength.

Every area in England now has an action plan outlining how local organisations will come together to commission, provide and deliver better mental health crisis care for anyone who needs it. These plans are now being implemented locally and this is a landmark achievement.

As planned, on 28 October 2016, Mind’s role as Concordat Secretariat comes to an end. From that point on the Crisis Care Concordat will be progressed by the Department of Health, the Home Office and NHS England.

Together, these organisations will continue to enable the Concordat to play a central role in improving the outcomes of those of us who experience a mental health crisis. They will support national signatories and local groups respectively to update their actions and implement their plans. The Concordat Steering Group will continue to meet twice yearly, the next meeting taking place in March 2017.

You can email the team at the Department of Health via:

Although Mind is no longer directly involved in the Concordat, we will continue working nationally to ensure crisis care continues to improve.

Together we can keep moving crisis care in the right direction.

Warm regards,
Crisis Care Concordat team
28 October 2016

Statement from the Department of Health

The Department is grateful for the major contribution that Mind has made in implementing the Concordat and in doing so much to help make it happen on the ground.

The Concordat has never just been a typical government strategy, it is a social movement, owned jointly by its national signatories, and by everyone involved in over 90 local Concordat groups.  We have achieved a great deal. But there is still work to be done, and still a shared determination to go further – as we have seen in the refreshed national action plan and in the many local action plans that continue to be revised and updated.

The Department was right to operate its £15m fund for improving places of safety through these local Concordat groups, because this decision was rewarded with many new ideas for innovations and improvements to services – proving again that local partnerships are flourishing and working hard to improve the support that people get when they need it.

When Jeremy Hunt, Secretary of State for Health, addressed the Crisis Care Concordat conference on 25 October, he demonstrated the Department’s continuing commitment to this programme and thanked the audience as representatives of all the agencies that have been instrumental in improving mental health crisis care in every local area – through new street triage, telephone helplines, places of safety, and liaison services.

Mind’s wonderful contribution will be missed, but the Department, Home Office and NHS England will continue to provide leadership,  coordination and direction as we all work together to make the principles of the Concordat a reality.

Statement from NHS England

Crisis care is a major priority for NHS England following the Spending Review and the publication of the Five Year Forward View for Mental Health. Improving crisis care is now central to the successful delivery of transformation in two flagship national NHS priority areas: mental health and urgent & emergency care. This is reflected in the crisis care and integrated physical and mental health urgent care ‘must dos’ outlined in the NHS Planning Guidance for 2017-19, and guidance for Sustainability & Transformation Plans – to name but two examples.

NHS England will continue to ensure the join up of its regional structures for Urgent & Emergency Care and mental health, including Urgent & Emergency Care Networks, with local Concordat groups. We envisage that there will be a central role for Concordat groups in the implementation of the evidence-based urgent & emergency mental health care pathways that we are currently developing at a national level. This is likely to be through the establishment of a bespoke national quality assessment and improvement scheme from spring 2017.