Community Mental Health Survey 2016 – respond by 24 June 2016

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The Care Quality Commission (CQC) would like to encourage people to complete the community mental health survey this year. The survey helps to give a representative national picture of the quality of care provided by mental health services – from the point of view of service users.

The survey is carried out by every trust providing NHS community mental health services, and this year includes 58 trusts. Samples are drawn by the trust. People aged 18 and over are eligible for the survey if they received specialist care or treatment for a mental health condition, had been seen by the trust between 1 September 2015 and 30 November 2015, and meet the eligibility criteria for the survey as set out in the survey instruction manual.

The fieldwork for the survey is currently underway and will complete on 24 June 2016.

People are sent a (postal) questionnaire, and up to two reminders are sent to non-responders. The questionnaire asks people about different aspects of their care such as staff, planning and reviewing their care and crisis care.

Any questions about the surveys can be sent to the surveys team at CQC, atpatient.survey@cqc.org.uk. There is information about the CQC patient survey programme at http://www.cqc.org.uk/content/surveys